Support

Ahead is a small team, and support is a person — not a ticket robot. Email us and you will hear back, normally within one business day.

Contact

Include your account email and, if it is about a number in the app, a screenshot. We answer every message.

Common questions

How do I get the app?: Ahead is in early access on iPhone. Subscribe on the early-access page and we email you an Apple TestFlight install link. If the link never arrived, email us and we will re-send it.
How do I cancel my subscription?: You can cancel online at any time — from Settings inside the app, or with the manage-subscription link in your Stripe email receipt. Your access stays live until the end of the billing period you already paid for.
How do I delete my account and my data?: Open the app, go to Settings, and choose Delete Account. That permanently erases your account and the financial data attached to it. If you cannot reach the app, email us from your account address and we will delete it for you.
Does Ahead connect to my bank?: No. Ahead never asks for bank logins and never moves money. You tell Ahead what you earn and what you spend — by voice, by typing, or by handing it a statement — and it shapes a plan around that. Your bank keeps doing the banking.
Something is wrong with my numbers.: Email us a short description of what you expected and what you saw — a screenshot helps enormously. Money bugs go to the front of the queue.